499but Terms and Conditions

1 General Rules

499but is an online betting and casino platform that provides entertainment services for players in Bangladesh. Using this website means you have read, understood and accepted these terms and conditions in full.

To use any service on 499but, you must comply with these terms and conditions. If you do not agree with any of the terms, please refrain from using this platform.

These terms and conditions are subject to change at any time. Notice of any changes will be provided on the 499but platform. If you continue to use the platform after changes have been made, this will be considered acceptance of the updated terms.

1.1 Scope of Services

499but provides the following services:

• Online sports betting (including cricket, football and kabaddi)
• Live casino games
• Slot games and fishing games
• Bingo and other entertainment games
• Various promotional bonuses and offers

2 Account Registration

To use services on 499but, you must first create a valid account. Providing accurate and truthful information at the time of registration is mandatory.

2.1 Registration Requirements

• Each individual may create one account only.
• The name, phone number and payment details provided during registration must be accurate and kept up to date.
• Your account password must be kept completely confidential and must not be shared with any third party.
• Any unauthorised access to your account must be reported to 499but immediately.
• Multiple members of the same household may open separate accounts, but their identities will each be verified individually.

2.2 Account Security

You are fully responsible for the security of your 499but account. If any person carries out a transaction using your account credentials, that transaction will be considered valid. 499but will not bear any liability in such cases.

3 Age Verification

Only users aged 21 and above are permitted to create an account and use gaming services on 499but. When opening an account, you must confirm that you are at least 21 years of age.

499but may request documents for age verification at any time. The account may be temporarily suspended until verification is complete. If an account is created using false information, it will be cancelled and any deposited funds may be forfeited.

4 Deposits and Withdrawals

All financial transactions on 499but are conducted in Bangladeshi Taka (BDT / ৳). The currently accepted payment methods are: bKash, Nagad and Rocket.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (for each payment method).
• The mobile banking account used for deposits must be registered in your own name.
• Deposits from third-party accounts are not accepted and such transactions will be returned.
• Deposited amounts generally take a few minutes to be reflected in the account.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawal funds will only be sent to the payment method used to make the deposit.
• Withdrawals may be held if the wagering requirements for a bonus have not been met.
• Withdrawals may not be possible from unverified accounts.

4.3 Transaction Security

499but uses SSL encryption and secure technology for all financial transactions. Your payment information is fully protected and is never shared with third parties.

5 Bonuses and Promotions

499but offers various types of bonuses and promotional offers. Each bonus and offer has its own terms and conditions which must be read before accepting.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times (15x).

• Example: Deposit ৳1,000 and receive ৳1,500 bonus → total balance ৳2,500.
• Example: Deposit ৳22,000 and receive a maximum bonus of ৳15,000 → total balance ৳37,000.
• The 15x wagering requirement must be met before the bonus can be withdrawn.
• A time limit for using the bonus may apply.

5.2 General Bonus Terms

• Each user may benefit from each promotion once only.
• If any irregularity related to bonuses is suspected, 499but reserves the right to cancel the bonus and investigate the account.
• Different bonus offers cannot be combined unless specifically stated.
• Bonus funds cannot be withdrawn directly — meeting the wagering requirements is mandatory.

5.3 VIP Program

The 499but VIP program has four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%) and Platinum (up to 0.8%). It is possible to advance to higher tiers through regular play.

6 Betting Rules

All bets and gaming decisions on 499but are made entirely at the user's own responsibility. We are always committed to ensuring fair play on the platform.

6.1 General Betting Terms

• Once confirmed, a bet cannot be changed or cancelled.
• If a bet is processed incorrectly due to a technical error, 499but reserves the right to cancel that bet.
• In sports betting, if an event is cancelled, the bet amount will be refunded.
• Betting based on match fixing or unauthorised information is strictly prohibited.

6.2 Casino Game Rules

Each casino game has its own rules which should be understood before starting to play. All games on 499but are operated by trusted third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming and others).

7 Prohibited Activities

The following activities are strictly prohibited on the 499but platform. Violations may result in account cancellation and legal action:

• Creating or operating multiple accounts.
• Abusing the bonus system or claiming bonuses in a fraudulent manner.
• Using the platform for money laundering or illegal financial activities.
• Playing games using automated software, bots or scripts.
• Attempting to gain unauthorised access to another user's account.
• Exploiting any technical vulnerability in the platform.
• Creating an account using a false identity or fabricated information.
• Conducting transactions using another person's payment method.

8 Account Suspension

499but reserves the right to temporarily or permanently suspend any account in the following circumstances:

• Violation of any clause in these terms and conditions.
• In cases of fraudulent activity or suspicious transactions.
• Failure to complete age verification or identity verification.
• In cases of a court order or legal requirement.
• If the user requests to close the account themselves.

If an account is suspended, the relevant user will be notified by email. In cases of suspension without valid reason, the user may appeal.

9 Privacy and Data Protection

499but takes the protection of your personal information very seriously. Detailed information about our data collection, use and protection practices can be found on our Privacy Policy page.

In brief, your information is used for: account verification, transaction processing, providing customer support and meeting applicable legal obligations. Your information is not sold to any third party.

10 Responsible Gaming

499but places the highest importance on responsible gaming. Gaming is for entertainment — not as a way to relieve financial pressure or solve problems.

• Do not bet beyond your means.
• Set your own deposit and betting limits if needed.
• If you notice signs of gaming addiction, contact our support team.
• Keep those under 21 years of age away from this platform.

For more information on responsible gaming, please read our Responsible Gaming page.

11 Limitation of Liability

499but is not liable for the following:

• Loss caused by internet connection disruption.
• Issues related to the user's own device or software.
• Delays or issues related to third-party payment gateways.
• Unexpected technical disruptions or unavailability during server maintenance.
• The outcome of a user's betting decisions.

499but is always committed to operating a safe, stable, and fair platform. If any account or funds are affected by a technical issue, our support team is fully equipped to provide the highest level of assistance.

12 Terms & Conditions Changes

499but reserves the right to change these terms and conditions at any time. For significant changes, a notice will be posted on the platform and the "Last Updated" date will be revised.

If you continue to use 499but after any changes, that will be considered your acceptance of the revised terms and conditions. It is your responsibility to check this page regularly.

13 Contact

For any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our support team is always by your side. Play responsibly and enjoy a great experience with 499but.