499but Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how we collect, use, and protect your data.
Introduction and Purpose
499but ("we", "us") operates a secure and reliable online betting and casino platform for players in Bangladesh. This privacy policy explains what information we collect when you use our website 499but.cam, how that information is used, who it is shared with, and what steps we take to protect your data.
By using our platform, you accept the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services. For any questions, contact us — our team is available 24/7 to assist you.
What Information We Collect
2.1 Information You Provide
We may collect the following information during account registration and use of our services:
- Full name and date of birth (for age verification)
- Valid email address and mobile number
- Username and password (stored in encrypted form)
- Payment-related information — such as bKash, Nagad, or Rocket account numbers (for processing transactions)
- National ID card or relevant documents for identity verification
- Residential address
2.2 Automatically Collected Information
When you browse our site, the following information may be collected automatically:
- IP address and device type
- Browser type, version, and language preference
- Page visit time, duration, and navigation patterns
- Information from cookies and similar tracking technologies
- Referral URL (the site you came from)
2.3 Transaction Information
Records of deposits, withdrawals, and gaming activity are stored securely in our system. This information is used for financial reporting, fraud prevention, and dispute resolution.
How We Use Your Information
499but uses your information for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Payment Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
- Age and Identity Verification: To confirm that the user is at least 21 years of age.
- Customer Support: To resolve your questions and complaints quickly and effectively.
- Security and Fraud Prevention: To detect and stop unauthorized access and fraudulent activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve the platform and enhance your experience.
- Responsible Gaming: To identify problematic gaming behavior and provide timely support.
We do not sell your information to any third party or share it with other organizations for marketing purposes.
Disclosure of Information and Third Parties
We may share your information with third parties only in the following limited circumstances:
4.1 Service Providers
We work with trusted service providers for payment processing, identity verification, fraud prevention, and technical support. These organizations receive only the information necessary and are also bound to protect confidentiality.
4.2 Legal Obligations
We will be required to disclose information when necessary as part of a court order, government directive, or legal process.
4.3 Security and Protection
Information may be disclosed where necessary to protect the interests of our platform, users, or the public.
Outside of the above circumstances, 499but does not share your information with any party.
Cookie Policy
The 499but website uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your language preference and other settings.
- Analytics Cookies: To analyze site usage and improve our services.
5.2 Cookie Controls
You can limit or disable cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
Data Security Measures
499but applies industry-standard technical and organizational measures to protect your information:
- SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access Controls: Only authorized staff have access to user information.
- Firewall and Monitoring: 24/7 system monitoring and measures to prevent unauthorized access.
- Regular Security Reviews: Our security measures are regularly reviewed and updated.
Even so, complete security on the internet can never be fully guaranteed. It is your responsibility to use a strong password and keep your login details confidential to protect your account.
Data Retention Period
We retain your information according to the following policy:
- For the entire period your account remains active.
- After account closure, for as long as necessary to meet legal obligations.
- Financial transaction records, for the period required by legal requirements.
- For as long as necessary to resolve disputes or complete legal claims.
After the specified period, your information will be securely deleted or anonymized.
Your Rights
As a user of the 499but platform, you have the following rights:
8.1 Right to Access Information
You may request to know what information we hold about you. We will provide that information within a reasonable time.
8.2 Right to Correct Information
If any information we hold about you is incorrect, you may request a correction. Some information can be changed directly from your account settings.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, this may not apply fully where legal obligations or ongoing transactions are involved.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. We will carefully consider such requests.
To exercise any of the above rights, please contact our support team.
Protection of Minors
499but strictly refrains from providing services to anyone under 21 years of age. Our platform is for users aged 21 and above only.
We do not intentionally collect information from minors. If someone registers with false information and is subsequently found to be a minor, their account will be closed immediately and the relevant information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Third-Party Links
Our platform may in some cases reference third-party services, such as payment gateways or game providers. These third parties have their own privacy policies and 499but is not responsible for their data processing.
We advise you to read the privacy policy of any third-party service before using it.
Changes to This Policy
499but may update this privacy policy from time to time. If changes are made, we will:
- Publish the updated policy on this page and change the "Last Updated" date at the top of the page.
- For significant changes, a notification may be sent to your registered email address.
Continued use of our platform after any changes will indicate that you have accepted the updated policy. We therefore encourage you to visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us:
- Email: [email protected]
- Live Chat: 24/7 direct support in Bengali is available
Our support team is always ready to answer all your questions in Bengali. Your privacy is our highest priority.
Our Commitment to Data Protection
499but is always vigilant in protecting your personal information. Our 24/7 support team is ready to help with any questions about the privacy policy.